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The property manager is responsible for maintaining a environment that people want to live in or visit. This means making sure the property is always clean and that appliances are in good working order. To achieve cleanliness, the property manager assigns regular cleaning tasks to one or more janitors. To achieve customer satisfaction, the manager assigns work requests from tenants and guests to the maintenance technician. The faster the technician can complete the work, the better.

Winter has a way of making things look bad in rental properties, both inside and out. Owners' homes can be damaged by heat, humidity and severe weather.

Property maintenance is not something that happens sporadically, or whenever you get around to it. It should be a regular practice, much of it coinciding with the changing of the seasons.

This is fantastic. This is brilliant. It's better to be proactive than rush out when there's a problem.

For all your requests, create a quick-response mechanism. You can do this best by using the Resident Center within your property management software. You can view requests from residents in real-time. The request can be sent to you with a timeline so that you can respond and create a work order for your staff.

In order to attract and keep residents, a maintenance management plan can not only reduce the risk of property damage for you, but your vendors and team as well.